Frequently asked questions.
I do not have a V5 registration document?
For us to buy your motorbike, we do need your original V5 document (log book) in your name. If you need to get a duplicate log book (V5C) as the original has been lost, stolen, damaged, or destroyed, then you can apply online through the DVLA. The V5C will then be posted to the address that the DVLA has on record. Click here to apply for a replacement log book.
What happens if I inaccurately describe my motorbike?
It’s in your own interest to be as accurate as possible about your bike. Our motorbike expert will notice any discrepancies during the inspection and may have to lower the valuation as a result. We pride ourselves on giving a fair market price, but can only work with the information you provide.
Will you collect my bike for free?
We will endeavour to collect your bike at your convenience free of charge from anywhere within mainland England, Scotland, or Wales.
Do I need to pay any charges before you collect my motorbike?
Under no circumstances do we charge any amount before collection.
Do you purchase the bike outright?
Yes, all motorbikes are purchased outright, we do not offer sales or returns.
Do I need to be in when the motorbike is collected?
No, motorbikes can be collected from a third party with prior consent.
Can I deliver my motorbike to you?
The quickest and easiest way for us to get your motorbike is by letting us collect it. It's completely FREE!
Will you buy an import?
Yes, we will buy imported motorbikes. For all imports contact us at info@webuyanybike.com
How and when will I receive my money?
By default, payment will be made directly to your bank account within 4 working days after the day of sale, using an electronic bank transfer service. There is no charge for this service.We also offer a same-day Premier Payment option for an additional fee of £29.75. For full details on all of our payment options please see our terms and conditions page.
Will you pay cash for my motorbike?
No, the fastest, easiest, and most secure way to pay you is through an electronic transfer from our account to yours. By default, payment will be made directly to your bank account within 4 working days after the day of sale, using an electronic bank transfer service. There is no charge for this service. We also offer a next working day payment service at an additional fee of £24.75 and a same-day Premier Payment option to selected customers for an additional fee of £29.75. For full details on all of our payment options please see our terms and conditions page.
Will you buy my bike with outstanding finance?
Yes we will. If any finance payments are outstanding on your bike, then we will need a letter or email from the finance company or lender, detailing the settlement figure with a valid until date. We’ll then pay the finance company direct, deduct the settlement amount from the agreed price and then pay you the rest.
Do you buy motorbikes without an MOT?
Yes we do. Although having no or a short MOT can affect your Motorbike Valuation.
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